Frequently Asked Questions




Q: What is EZ-Metrix?

A: EZ-Metrix is a web-based source code counting utility. The first tool of its kind, EZ-Metrix combines a consistent measurement of source code across programming languages, platforms and operating systems with the portability of a hosted application. Armed with an EZ-Metrix account, you will be able to connect to the Internet, login to EZ-Metrix for the first time, select and measure source code and produce meaningful reports all within minutes!



Q: Which programming languages does EZ-Metrix support?

A: Currently, more than 80 languages are supported - see the list.



Q: Is there a user guide for EZ-Metrix?

A: Yes! Get yours here (pdf format).



Q: How do I set my browser to trust the EZ-Metrix website?

A: Here's how you do it in IE 6.0 (EZ-Metrix supports only Microsoft Internet Explorer compatible browsers at this time):

  1. Open IE 6.0
  2. Select "Tools" from the menu
  3. Select "Internet Options..."
  4. Select the "Security" tab
  5. Select the "Trusted sites" icon
  6. Select the "Sites..." button
  7. Type in http://www.ezmetrix.com under "Add this Web site to the zone"
  8. Select the "Add" button
  9. Type in http://www.jamesheiresconsulting.com under "Add this Web site to the zone"
  10. Select the "Add" button
  11. Select the "OK" button
  12. Select the "OK" button

A3: Here's how you do it in IE 8 or 11 (EZ-Metrix supports only Microsoft Internet Explorer at this time):

  1. Launch IE
  2. Select "Tools" from the menu
  3. Select "Internet Options"
  4. Select the "Security" tab
  5. Select the "Trusted sites" icon
  6. Select the "Sites" button
  7. Uncheck the "Require server verification" checkbox
  8. Type http://www.ezmetrix.com in the text box under "Add this Web site to the zone"
  9. Select the "Add" button
  10. Type http://www.jamesheiresconsulting.com in the text box under "Add this Web site to the zone"
  11. Select the "Add" button
  12. Select the "Close" button
  13. Select the "OK" button in the Internet Options window


Q: How do I set my browser to allow EZ-Metrix ActiveX components to run properly?

A: Here's how you do it in IE 8 (Note: be sure to set EZ-Metrix as a trusted site before changing these settings):

  1. Launch IE 8
  2. Select "Tools" from the menu
  3. Select "Internet Options"
  4. Select the "Security" tab
  5. Select the "Trusted sites" icon
  6. Select the "Custom Level..." button
  7. Scroll down to the section "ActiveX controls and plug-ins"
  8. Under "Download unsigned AciveX controls" select "Prompt" or "Enable"
  9. Under "Run AciveX controls and plug-ins" select "Prompt" or "Enable"
  10. Select the "OK" button in the Security Settings window
  11. Select the "OK" button in the Internet Options window


Q: Do Pop-up blockers or personal firewalls need to be disabled?

A: Yes. EZ-Metrix uses pop-up messages to communicate status to you, and it will not run if pop-up windows are blocked. Here's how to disable pop-up blockers. Firewall software should also be disabled, because EZ-Metrix uses scripts which may be considered unsafe to your firewall software. If your firewall program warns you of a potentially unsafe script, when using EZ-Metrix, you should tell your firewall to allow the script to run to completion.



Q: When I run EZ-Metrix on multiple files, sometimes it freezes. What's going on?

A: EZ-Metrix may freeze up if binary or empty files are encountered. Check the files you are asking EZ-Metrix to measure, and make sure none are binary (with file extensions .exe, .dll, etc) and that none are blank. If you find any of these, simply delete them from the text box. You can do this by selecting the file name and entire directory path with your mouse and pressing the Delete key.



Q: What am I agreeing to when I sign up for the FREE License?

A: In exchange for the FREE EZ-Metrix license, we ask your permission to use your name or company name in our marketing and advertising materials.  You may read the entire End User License Agreement.



Q: Is a version history available for EZ-Metrix?

A: Yes - here is the version history.